Support Center
Tickets, SLAs, and customer service pipeline.
Open
34
Escalated
8
Avg. Response
24m
CSAT
94%
Recent Tickets
| ID | Subject | From | Priority | Status |
|---|---|---|---|---|
| SUP-4421 | Delivery delay for MED-49201 | King Fahd Medical City | high | open |
| SUP-4420 | Invoice VAT mismatch | Al Rajhi Bank HQ | med | waiting |
| SUP-4419 | Vendor payout not received | Al Rashid Heavy Equipment | high | escalated |
| SUP-4418 | Product listing rejection | Jeddah Hospitality Co. | low | resolved |
| SUP-4417 | RFQ visibility question | PIF Portfolio Co. | med | open |